Find answers to common questions about our services, processes, and policies.
General Questions
MPro has two convenient locations in Riyadh, Saudi Arabia: Al Shifa Branch and Al Qadisiyah Branch. You can contact us at Al Shifa: 050 223 5397 or Al Qadisiyah: 050 223 0833.
We are open Saturday through Thursday from 8:00 AM to 8:00 PM. We are closed on Fridays.
While walk-ins are welcome, we recommend booking an appointment to ensure availability and minimize wait times. You can book through our website, call us, or reach us via WhatsApp.
We accept various payment methods including cash, credit cards, debit cards, and bank transfers. Payment is due upon completion of services.
Paint Protection Film (PPF)
Paint Protection Film (PPF) is a clear, thermoplastic urethane film applied to the painted surfaces of your vehicle. It protects against scratches, stone chips, bug splatter, and other road debris while maintaining the original appearance of your car.
With proper care, high-quality PPF can last 5-10 years or more. At MPro, we offer a lifetime warranty on our PPF installations, demonstrating our confidence in the durability of our work.
Yes, PPF can be safely removed without damaging the underlying paint when done by professionals. This makes it a great option for those who want protection without permanent modifications.
Colored PPF combines the protective properties of traditional PPF with custom color options. It allows you to change your vehicle's appearance while providing full paint protection in glossy, matte, or satin finishes.
Ceramic Coating
Nano Ceramic Coating is a liquid polymer that chemically bonds with your vehicle's paint to create a durable, hydrophobic protective layer. It repels water, resists UV damage, and makes cleaning easier while providing a glossy finish.
Professional ceramic coatings can last 2-5 years depending on the product grade and maintenance. Our premium ceramic coatings are specifically formulated for the harsh Gulf climate.
Yes, but we recommend waiting at least 7 days after application before washing. After that, hand washing or touchless car washes are recommended to maintain the coating's integrity.
Window Tinting
Front window tinting typically takes about 1 hour, and rear window tinting takes approximately 1.5 hours. You can relax in our comfortable waiting area during the service.
We provide a warranty card with unlimited validity on our window tinting services. If any film defects occur at any time, you can return to us for service.
Yes, we offer various light transmission levels to suit your preferences and comply with local regulations. Our experts will help you select the right shade for your vehicle.
Detailing & Other Services
Our comprehensive detailing includes interior and exterior cleaning using scientific methods and premium international chemicals. This covers washing, polishing, interior vacuuming, leather conditioning, and more.
PDR is a technique that removes dents, dings, and creases from your vehicle's body without affecting the original paint. Our skilled technicians use specialized tools to restore the metal to its original shape.
We recommend professional detailing every 4-6 months, or more frequently if your vehicle is exposed to harsh conditions. Regular maintenance helps preserve your car's appearance and value.
Still Have Questions?
Can't find the answer you're looking for? Our team is here to help. Contact us directly and we'll get back to you as soon as possible.